FCL Global Logistics choose CocoonFMS for their online visibility
West Bromwich based freight forwarders FCL Global Logistics has chosen Cocoonfxmedia to supply them with a track & trace system to move them light years ahead of the market.
After initial meetings FCL Global Logistics were blown away by Cocoonfxmedia new product CocoonFMS which has been developed to support existing operation systems and digitialise the supply chain.
Both companies are members of the Greater Birmingham Chamber of Commerce and Commercial Director Paul O’Malley and Managing Partner James Blackman where both Sales Trainees at Kuehne + Nagel which made the collaboration smooth sailing.
The integration was very quick and extremely painless as their IT Director and management team where fully engaged from the start. They understood that having a tool this powerful will not only give them a competitive edge but also would improve the customer experience through better data quality.
“As President of the Lichfield & Tamworth Chambers it great to see that we could work with fellow members. I also used to work with Paul. FCL Global Logistics is a dynamic, friendly company and by using our state of the art easy to integrate product CocoonFMS was the perfect fit. I can the relationship between the two companies growing” said James Blackman Managing Partner Cocoonfxmedia Ltd.
Marvin Elson – Project Lead for FCL Global Logistic said: “In our search for a suitable replacement of our previous online customer portal we discovered Cocoonfxmedia’s CocoonFMS Product.
As a business whose customers shape everything we do, it was paramount that our new platform was capable of meeting the present but also future needs of our customers.
We were immediately impressed by the forward thinking evident in the design and functionality of the system. The platform is far ahead of the competition!
The team at Cocoonfxmedia were so much fun to engage with!
The professionalism, attentiveness, agility and flexibility displayed by the team throughout the project was exceptional and importantly, the aftercare remains so.
Since launch of CocoonFMS has been pivotal in accelerating the growth of our business.
The digital capabilities afforded us through this system have helped our customers and team win back valuable time to re-purpose in other effective ways.
The continued overwhelming response from our customers is very positive and we are finding more and more of their users are requesting access because they clearly see the benefit to them.
Partnering with Cocoonfxmedia has been the perfect choice and the CocoonFMS, the perfect fit for our customers and our brand.”